CCS | Serving Scottish Industry & Commerce | About Us

About Us

The managing director of a major brewing firm once told John Davie, “the bigger you get the easier it gets”. That’s a sentiment that John can certainly attest to. John, now the managing director of Dundee cleaning firm CCS, started out as a one-man window cleaning operation in the Downfield area of the city. At the time he left school as a 16-year-old, John decided he wanted to be his own boss, and it’s a decision he has not regretted. His first week’s earnings may only have been only £30, but his endeavour and determination have brought him a business with a seven-figure turnover.

 

For John, the early years were very demanding, but year on year, he has moved his company forward. His drive to succeed saw him first swap his chamois for an industrial carpet cleaner, as he expanded his business into domestic services. From there he took on contract work for commercial premises in the city centre and soon found his skills in demand for offices as well.

 

Each additional service he offered the business community and the general public was a natural progression. So too was the development of his company’s structure, as family members became involved in the office management side of the business. It’s from this involvement of his family that John traces his greatest market growth. As he could leave the management duties to trusted family members, he was able to push his business to new customers, not just in the city, but to every major centre of population in Scotland. So CCS — Contract Cleaning Services took off.

 

That one-man operation is now an employer of more than 300 individuals. John says the growth has always been in response to client demand. His maxim has always been “communicate”. John says you must always be prepared to talk with, and listen to, your customers. And this dialogue has served CCS well. Existing customers would ask if he could provide a service outside his usual field, and he would oblige. Word would spread, and soon that favour became a new niche for CCS to develop.

 

The changing nature of the demands of clients have prompted John and his management team to rebrand the company, CCS —Property Facilities Management. John says that many changes in the business have involved considerable capital spend, and that he found The Royal Bank of Scotland ideal partners in the continuing evolution of his firm. He says, “Working with Kingsway Branch’s Ian Cunningham on a viable business plan has allowed me to arm CCS with top-of-the-range equipment.” It’s this aspect of the business which he believes best illustrates that invaluable advice from the brewer.

 

Each investment for John in the early days was a major gamble, but now with the resources of his company behind him, and a good relationship with his Royal Bank business manager, he feels things are much easier. But in all the success, John hasn’t forgotten his first job, and CCS, which has built a reputation on pre-occupation cleaning of stores and office blocks; exterior cleaning; manpower holiday relief cover; and more, will also take on small-scale work for the disabled and snow-clearing work for the elderly. John ensures CCS is rooted in the community.

John Davie (MBICSc)
Managing Director

CCS – Contract Cleaning Services Ltd

 

First impressions always last and with this in mind, our teams of specialist cleaning operators cover Scotland providing first class cleaning services for all types of office, factory and retail outlets, from single person offices to the larger multi-office complex, factory and retail units. Established in 1985, CCS Ltd have been providing Scottish Commerce and Industry with professional cleaning services to all types and sizes of businesses.

 

We also have a dedicated team of specialist cleaning operatives who can provide anything from one day per week basic office cleaning requirement to a team of up to 300 of our Smart Clean Team to provide an industrial-sized cleaning service. At CCS Ltd we do not employ Agency Staff, Our Dedicated management team provide all our staff with onsite and Visual aided training. Some of our clients include Major Retailers who have entrusted CCS Ltd over the years to provide Accurate and realistic programmes, with experienced project staff backed up with a CCS management team that have the ability to deliver the service ‘ Right the First time ‘ and with no compromise of Quality Standards of Health & Safety Issues.

Office Cleaning Services

 

All of our cleaners are trained to British Institute of Cleaning Science (BICSc) standards all CCS operatives are professional, polite and courteous at all times. Our office cleaning division specialises in cleaning offices to ensure your offices are ready for your office staff to work in a fresh and comfortable environment.

 

We can provide a single cleaner to deliver a once per week clean and give your offices a freshen up or provide a dedicated team of office cleaners to continually ensure your office space is clean and tidy. We remove all rubbish and provide all of the equipment and chemicals to ensure the best possible job at all times.

Pre-Occupation Builders Cleans

 

CCS Ltd provides a specialist cleaning service for the pre-occupation of buildings, especially new builds, factories and commercial properties. We have the correct machinery and expertise to provide large scale cleaning services for builders and large contractors. We are a safe contractor approved cleaning company ensuring all of our on-site staff have been trained to the highest on-site safety standards.

 

For more information about any of our services please feel free to continue to browse our website or you can call Contract Cleaning Services during UK office hours on 08450 780 281.

OUR MISSION STATEMENT

Mission Statement

Our aim is to develop a successful partnership with all our clients by meeting the following objectives

FINANCIAL

Constantly reviewing operating costs by eliminating excessive wastage and profligate usage of materials and consumables, whilst retaining or improving standards of service. To access modem techniques, methodology and technologies

RELIABILITY

By providing a service that is consistent and dependable, and performing the service right the first time. Keeping promises and agreements

RESPONSIVENESS

Being willing to provide a timely service

COMPETENCE

By employing and training operatives with the skill and the knowledge to provide the type of service provided

ACCESSIBILITY

By providing a suitable management structure that has the ability to effectively respond to requests from clients

COMMUNICATION

By establishing effective lines and methods of communication to ensure that all matters are dealt with effectively and promptly

COURTESY

To ensure that all CCS staff and operatives are both polite and well presented

Mission Statement

 

Our aim is to develop a successful partnership with all our clients by meeting the following objectives:

 

1. FINANCIAL

Constantly reviewing operating costs by eliminating excessive wastage and profligate usage of materials and consumables, whilst retaining or improving standards of service. To access modem techniques, methodology and technologies

 

2. RELIABILITY

By providing a service that is consistent and dependable, and performing the service right the first time. Keeping promises and agreements.

 

3. RESPONSIVENESS

Being willing to provide a timely service

 

4. COMPETENCE

By employing and training operatives with the skill and the knowledge to provide the type of service provided

 

5. ACCESSIBILITY

By providing a suitable management structure that has the ability to effectively respond to requests from clients

 

6. COMMUNICATION

By establishing effective lines and methods of communication to ensure that all matters are dealt with effectively and promptly.

 

7. COURTESY

To ensure that all CCS staff and operatives are both polite and well presented

CCS Senior Management Staff

 

The CCS cleaning management and staff are always at hand to answer any questions you may have about any of the services we provide. Below are the details of our senior management staff.

John Davie (BICS)
Managing Director

The Managing Director of CCS Ltd, John is active between the company’s offices in Edinburgh, Glasgow, Dundee and Fife & holds ultimate responsibility for the operations as a whole at your establishment, from our hands on cleaning operatives to CCS’ field and office management.

 

With a drive to ensure that you are being provided with the support services you are paying for and implement the operation as programmed in the company’s tendered quotation.

Lesley Davie
HUB Director/Company Secretary

 

As CCS’ company secretary and acting Office Manager at the HUB (CCS Head Offices) being your first point of contact once your contract is up and running with CCS.

 

With access to all your contract information, and any requests for changes to your specific requirements which will come directly through the HUB for our field support management to implement.

Gail Grier
Customer Services Manager

 

CCS’ customer services manager for all the contracts within the group with the responsibility to contact you as and when required either by telephone, e-mail or in person, whichever is more suitable to you.

 

Each month via email with clients we invite you to answer out detailed questionnaire to ensure that CCS effectively gauge and develop the support services supplied to your complex. We would ask that you take a moment to answer the questions in the form online. We will then use this information to conduct review meetings with yourselves.

David Lyall
Director Of Operations

 

David oversees all our Activities throughout Scotland & is currently undertaking the British IOSH management qualification

 

David also works closely with our Health & Safety Officers to maintain and improve our health & safety systems whilst ensuring compliance with our statutory duties.

Mary Jane Goring
Area Supervisor

 

CCS’ Area Supervisor for Dundee, Perth, Edinburgh, Glasgow and Aberdeen & based at our offices in Dundee.

 

Mary Jane has the responsibility to visit our cleaning supervisors and operatives at your establishment as required, to deal with any cleaning related issues, and to ensure the smooth running of the cleaning operations.

 

Mary Jane will always work closely with the HUB Manager, Customer Services Manager & Operations Director and touch base on a day to day basis reporting any customer issues.

Natalie Orchiston
Area Supervisor

 

CCS’ Area Supervisor for Dundee, Perth, Edinburgh, Glasgow and Aberdeen & based at our offices in Dundee.

 

Natalie has the responsibility to visit our cleaning supervisors and operatives at your establishment as required, to deal with any cleaning related issues, and to ensure the smooth running of the cleaning operations.

 

Natalie will always work closely with the HUB Manager, Customer Services Manager & Operations Director and touch base on a day to day basis reporting any customer issues.

Wayne Barron
Specialist Services Team On-Site Supervisor

 

Wayne works with a team of trained personnel as an on-site supervisor responsible for all Pre-Occupation cleans, Specialist Floor Cleans & Treatments, Deep Kitchen cleans, Restoration cleans & high-level cleaning activities along with window cleans and specialist service activities throughout Scotland.

 

Working closely with our Operations Director and main directors including the HUB Manager at head office Wayne will always ensure that we implement a Safe Code of Practice and risk assess all client’s cleaning requirements prior to any works being carried out at your premises, safety is paramount.

 

Wayne has an in-depth knowledge of electrical appliance testing and cleaning machine repairs, & is definitely not shy to get his hands dirty.

Chris Scott
Health & Safety Adviser

 

Chris Scott provides external Health, Safety and Environmental advice to all areas of our organisation. 1st Safety Solutions act as our competent person as required by the Management of Health & Safety Regulations 1999.

 

By working with us and becoming part of our organisation they assist us in developing and enhancing our Health, Safety and Environmental management systems. 1st Safety Solutions is a multi-disciplined consultancy focusing heavily on Health, Safety and Environmental management services to our organisation.

 

1st Safety Solutions also provide professional training in a wide range of areas. Using his proven expertise Chris assists our organisation in maintaining and improving our health and safety systems whilst ensuring compliance with our statutory duties.

Daniel Cantwell
Specialist Services Trainee

 

Daniel is our youngest recruit (affectionately known as ‘The Bairn’) in our Specialist Services Division.

 

Daniel is currently undergoing a whole host of training including I.P.A.F., C.O.P.C., Carpet & Upholstery and fiber recognition & W.A.H. regulations along with risk assessment and method statement procedures.

 

Daniel has a great track record whilst on client sites we always receive good reports of Daniel’S work.

Carpet & Upholstery Technician

 

Carpet & Upholstery Technician & for hard to lift liquid spills or grubby carpets.

 

From small residential rooms to multi-office space call centres utilising a host of cleaning techniques from light maintenance washes to deep hot steam cleans.

 

Also trained in the use of a new hydrogen peroxide technique, a fast active solution where carpets can be walked upon immediately after treatment.

Wayne Barron
W.A.H. (Working At Height) Operator

 

Wayne is trained to the International Powered Access Federation & is often out on hire to clients who do not have accreditation to use or work with Mobile Elevated Access Machines. Visit our pages to see some of the heights we can accommodate.

 

Visit our Work At Height page to see some of the jobs we can work on for you.





bics         ipaf         registered safe contractor         SEPA_Logo         SSIP         Dundee trusted trader         Dundee trusted trader



bics


ipaf


registered safe contractor


SEPA_Logo


SEPA_Logo


Dundee trusted trader


Dundee trusted trader

REGISTERED OFFICE: CHEAPSHADE HOUSE, BELL STREET DUNDEE DD1 1RQ

TRADING ADDRESS: PEASIEHILL ROAD, ELLIOT INDUSTRIAL ESTATE, ARBROATH DD11 2NJ


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